S53/54 Maintain MEP File - ALERTS

Purposes:

This screen allows the MIMS user to view, add, update or inactivate file alerts pertaining to a MEP file NOT a MEP party.

Prerequisites:

1. MEP user must have applicable security authorization to view files.

The following groups have access to this screen:

· Call Center Agents

· Collections Agents

· Compliance Agents

· Finance Agents

· Finance Support Agents

· Finance Trust Accountants

· HR & E

· Legal Services Agents

· MEP Senior Managements

· MIMS System

· Program Support

· Provisional Agents

· Registration Agents

· ISO Agents

· Special Investigation Unit Agents

· Supervisors/Team Leads

· System Administrators

Navigation:

Maintain MEP File à Alerts

Helpful Hints:

· Active files have an enabled SAVE button.

· Closed files have a disabled SAVE button.

· Incomplete files will have an enabled SAVE button for MIMS Registration Users and disabled SAVE button for all other MIMS users.

· Multiple financial holds and financial warnings are allowed on a MEP file.

Procedure:

ADD NEW ALERT

1. From ‘Set Alert’ drop down list, select type of alert .

2. Enter a ‘Review Date’ (Not mandatory)

3. Enter a comment (Not mandatory)

4. Select ‘Status’ from drop down box.

5. Click Save.

UPDATE EXISTING ALERT

1. To update an existing alert, click on the hyperlink, the system displays the file alert information in the Add/Update File Alert area.

2. Update the File Alert information as required.

3. Click Save.

Screen Label	Description/Instructions
View File Alerts
File Number	The file number selected on the previous panel appears. If this is not the file you require, enter a specific MEP File Number and click the ‘Get’ button.
	To view another file, enter a MEP File Number and click the GET button. Then select the tab for the applicable information to be viewed or updated.
File Status	Displays File Status of Active, Closed or Incomplete.
Primary Creditor	This is the creditor, who is named as the original creditor with MEP at the time of registration. Displays formatted name with the party number in brackets
Debtor	The debtor is the party directed to make payments to a creditor by a court order or agreement. Displays formatted name with the party number in brackets.
	Icon to identify if party exists on multiple MEP files. If any parties on the file are related to more than one file, the Multi File icon is displayed.
Alerts	“More Alerts” hyperlink can be selected to view currently active alerts.
Compliance Level	The Collection Progression defines the compliance level on every file from 0-7. MIMS automatically assigns these, but it is possible to manually manipulate levels on Screen S84 Change Compliance.
Provisional File	These are uniquely numbered files created to track and manage transmission of Provisional Orders, which are granted in one Jurisdiction that must be confirmed in another Jurisdiction.
Add/Update File Alert
Set Alert	Select the required Alert from the drop down box. Alert types are displayed in alphabetical order. Only Active or Incomplete files can have File Alerts. Not updateable when existing Alert selection is displayed. With the exception of Financial Holds and Warnings all other alert types may only have one file alert type active at a time on an active file.
Review Date	Optional for some Alerts; mandatory for most. If a review date is required. Review date can be up to a maximum of 90 days in the future. Date format as YYYY-MM-DD where Y = Year, M = Month and D = Day.
Comment	Enter comment related to new Alert being added. Not mandatory.
Status	Select the status of Active or Incomplete from the drop down box.
	Saves any information that has been added or updated. Only available when file status is active or incomplete. Updates current alerts with end dates when status is changed to inactive and save.
	This will clear the File Alerts portion of the screen and is ready for a new alert entry. Only available when file status is active or incomplete.
File Alert History	Displays listing of all alerts that have ever been set for the file, sorted by Alert Inactive date in descending order.
Alert	Currently active Alerts are hyperlinked for selection and update. When MIMS users clicks on hyperlink the system display the file alerts information in the Add/Update File Alert area available for updating.
Comment	Comment entered when Alert was added or updated.
Activated By	This field defaults to the USER that created the Alert.
Active	The Active date is defaulted to the system date when the MIMS user creates the Alert. Display date format as YYYY-MM-DD where Y = Year, M = Month and D = Day.
Inactivated By	This field defaults to the USER that inactivated the Alert.
Inactive	The Inactive date is defaulted to the system date when the MIMS user inactivates the Alert. Display date format as YYYY-MM-DD where Y = Year, M = Month and D = Day.
Review	Shows the Date the Alert was set to be reviewed. Display date format as YYYY-MM-DD where Y = Year, M = Month and D = Day.

Possible Error Messages/System Warnings:

ID	Error Message Description	Action
270	New File alerts can only set to ‘Active’.	Select Active from Status drop down box.
271	Review date must be a future date greater than the current date.	Revise date.
272	The alert being set is already active on this file.	The alert specified is already an Active alert on the file. Select another Alert type
273	Review Date is mandatory	Enter a review date.
274	Cannot inactivate the Debtor on Income Support alert when the debtor has active I.S. reference.	Review requirement for inactivation
275	Cannot inactivate the HRE Special Handling alert when any of the active creditor parties has active I.S. reference.	Review requirement for inactivation.
276	Review Date format is invalid.	Expected format is YYYYMMDD where Y = Year, M = Month and D = Day.
277	Alert Type is mandatory.	Select an Alert type from the ‘Set Alert’ drop down box.

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